The best solutions for your company

A VPN is an essential component of IT security, whether you’re just starting a business or are already up and running. Most business interactions and transactions happen online and VPN

There is a subtle difference between providing “products” and providing “solutions.” Solutions imply an integration of service and products. For each customer, companies go through their inventory of products and configure them to address that customer’s specific challenges. Each customer may have slightly different needs and slightly different constraints. The customers don’t all fit in a cookie-cutter, one-size-fits-all mold. A single product will no longer serve. What is necessary is a combination of products.

Whether you run a large corporation like Intel or Cisco, or a 50-person security business, the challenge is the same: How do you take your existing knowledge and products to come up with solutions that meet the customer needs? Moving from providing products to providing solutions demands a new type of organizational structure and a new type of culture. Here are five best practices you should keep in mind as you shift from a product company to a solution company.

There is a subtle difference between providing “products” and providing “solutions.” Solutions imply an integration of service and products. For each customer, companies go through their inventory of products and configure them to address that customer’s specific challenges. Each customer may have slightly different needs and slightly different constraints. The customers don’t all fit in a cookie-cutter, one-size-fits-all mold. A single product will no longer serve. What is necessary is a combination of products.

Whether you run a large corporation like Intel or Cisco, or a 50-person security business, the challenge is the same: How do you take your existing knowledge and products to come up with solutions that meet the customer needs? Moving from providing products to providing solutions demands a new type of organizational structure and a new type of culture. Here are five best practices you should keep in mind as you shift from a product company to a solution company.

Shaibal Bandyopadhyay

Shaibal Bandyopadhyay

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Leave the burden of your technology needs to us. We love to be able to tell our clients, “if you don’t have any IT issues, then it means we’re doing our job”.

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