NYC's Leading IT Consulting & Management Firm

Infrastructure Services

it infrastructure services new york

The IT services your company needs

Information technology is as an integral part of a company’s daily operations.

IT infrastructure services are used by businesses in creating, managing, and delivering information as well as assisting with other business functions.

These services include consulting, system integration, software development, “hands-on” tasks such as hardware deployment and support, training and education, and hosted and outsourced IT services.

IT infrastructure services are one of the basic and most important IT-related services necessary for any company to grow and operate productively.

Connecting those dots.

IT infrastructure is the combination of hardware, associated software, networks and telecommunication, database management software, integrating software

…and many other services required for operating and managing a company’s IT department.

IT Infrastructure services are for every company to assist in keeping the business operational.

Whether it is a start-up company or small-sized to large-sized company every business uses some variation IT services.

Benefits of using IT Infrastructure Services ensure the flow of useful information throughout a company, create standardization, optimize infrastructure investments and promote stable collaboration.

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it infrastructure consulting services

The most basic and major IT infrastructure services are:

100+

Happy Clients

10+

IT Solutions

100+

Projects

Frequently Asked Questions

We are a Managed Service Provider (MSP) offering continuous, regular management, maintenance, and support for your company’s full IT infrastructure and security, both on-premises and in the cloud.

Our unique value propositions include:

  • White Glove Service: We treat each client like family, offering personalized service that larger companies struggle to match.
  • Security-Led Approach: We focus on both helpdesk issues and ensuring your business has the most secure IT tools and services available.
  • In-House Operations: We run our own Network Operations Center (NOC) and Security Operations Center (SOC), and manage our helpdesk with our own analysts and engineers. No off-shoring; the people you speak with are the ones who resolve your issues.
  • Next-Generation SIEM: We utilize Extended Detection and Response (XDR) for superior security management.
  • 24/7/365 Service: We offer round-the-clock service with a fixed monthly fee and no upcharges for after-hours or holidays.
  • Leading SLAs: We consistently meet industry-leading Service Level Agreements (SLAs) over 95% of the time.

We can provide services to almost any industry and workplace, but we specialize in:

  • Law Firms
  • Accounting Firms
  • Construction Companies
  • The Automotive Industry
  • Project Management Firms
  • Real Estate/Property Management Firms

Our ideal clients are small businesses looking to improve their IT security and efficiency for better ROI. We typically work with owners, C-office executives, and office managers involved in IT or vendor procurement.

We tackle poor security, long helpdesk wait times, unresponsive techs, slow ticket resolution, and inefficient IT service usage. We aim to make your IT operations more efficient and secure.

Common challenges include:

  • Poor security measures
  • Unresponsive technicians
  • Prolonged ticket resolution times
  • Long wait times for helpdesk support
  • Inefficient use of available IT services

You might be ready for our services if:

  • You struggle to get timely callbacks from your current IT provider.
  • You are unsure about the status and effectiveness of your backups.
  • You are frustrated with long ticket resolution times and unresponsive support.
  • You feel that your current IT service pricing does not reflect the level of service provided.
We charge a fixed monthly fee that includes 24/7/365 service with no additional charges for after-hours or holiday support.
Our average ticket response time is 15 minutes, ensuring that your issues are addressed promptly.

We consistently meet industry-leading SLAs over 95% of the time, demonstrating our commitment to reliable and efficient service.

Client Testimonials

Chuck Harris
Founder, Stock Pilot LLC
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Solid process, good communication, and quality designs and output make it hard to complain.
Ryan Haskins
Founder, Marketing & Advertising Consulting Company
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I appreciated their team's calm nature despite the craziness in this web development project.
Myung Hwan Kim
CEO, RINI
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The team has been instrumental in providing us with great ideas to improve the specifications of our platform.
Festus Ndalama
Managing Director, Vaye Company Ltd
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They delivered on time and responded quickly whenever I needed them.

Transform Your Business

We have built our reputation on our ability to effectively use a broad range of technology and tools to develop great software solutions.
Ninja IT